Learn with Lookup
Master the fundamentals of modern IT, cybersecurity, and AI automation through our curated educational videos.
Free, practical education for Australian small business owners and their teams — no jargon, no fluff. Every video below is produced by the LOOKUP team in Sydney, drawing on 25 years of hands-on IT support and our current work deploying Microsoft 365 Copilot and AI automation for SMBs. Watch here, or subscribe to our YouTube channel, LOOKUP - making IT simple , to catch new episodes and live webinars as they're released. If a topic raises questions about your own setup, our team is a phone call away on 1300 553 559.
Microsoft Copilot Webinar Series: AI for Your Business
Recorded live for our clients, this four-part series takes you from Copilot fundamentals through to advanced strategies — using real business scenarios like reports, meetings, presentations, and email. Watch in order, or jump to the session that matches where you are.
Part 1 — The Power of AI & Copilot
The foundation session. What Microsoft Copilot actually is, where it lives inside the Microsoft 365 apps you already pay for, and the first tasks worth automating in a small business. If your team hasn't touched Copilot yet, start here.
Part 2 — Using Copilot for Teamwork & Collaboration
How Copilot summarises Teams chats, highlights key decisions, and eliminates status-update meetings. Practical walkthroughs for keeping projects moving without the usual back-and-forth — ideal for admin, ops, and any team that lives in Microsoft Teams.
Part 3 — Copilot Tips & Tricks: Unlocking Hidden Features
Automate weekly reports in under 60 seconds, create instant Teams meeting summaries with actions and deadlines, turn bullet points into full PowerPoint presentations, and analyse Excel data without formulas — plus the 4-part prompt formula for better AI results every time, and the common Copilot mistakes to avoid.
Part 4 — Advanced Copilot Strategies & The Future of AI in Business
The closing session looks past day-to-day tasks to strategy: drafting professional emails in seconds, building repeatable AI workflows, and where AI agents are taking small business over the next few years. Finish the series ready to decide what to deploy next.
The LOOKUP WAY: Cyber Security for SMBs
Short, sharp episodes on the security threats that actually hit Australian small businesses — and what protection genuinely works. Each episode tackles one risk in under a minute, so share them with your whole team.
Shadow IT Is Quietly Breaking Your Security
Staff signing up for unapproved apps and tools create risks your IT provider can't see. This episode explains what shadow IT looks like in a small business and the first step to getting it under control.
Ransomware: What SMBs Think Protection Is vs What Works
Most small businesses believe antivirus and backups have them covered. This episode shows the gap between assumed protection and what actually stops a ransomware attack.
More Topics on the Way
New episodes are in production now. Here's what's coming next — and where to find help on each topic in the meantime:
Getting Started with AI Automation in SMBs
A step-by-step starter guide to automating lead capture, follow-up, and admin in a small business. Until it drops, the Copilot webinar series above covers the fundamentals, or explore our AI & Workflow Automation service.
Cyber Security Basics for Local Businesses
The essential protections every local business needs, explained without jargon. Start with the LOOKUP WAY episodes above, or read about our Managed Cyber Security service.
Maximising Your IT Helpdesk Support
How to get faster resolutions from your IT helpdesk and what good response times look like for a small business. In the meantime, see how our Local Helpdesk works.
Understanding Cloud Migration
What's involved in moving a small business to the cloud, common pitfalls, and how to plan the move. Our Managed IT Services team handles cloud migrations end to end, and you'll find real examples in our Case Studies.
Recommended External Learning Resources
Alongside our own videos, these are the official, free resources we point clients to most often. Everything below comes straight from the source — Microsoft, Anthropic, and the Australian Government — so the guidance is accurate and kept up to date.
Microsoft — Copilot & Microsoft 365 Training
Microsoft 365 Copilot for Small and Medium Business — Microsoft's official SMB hub, including the Copilot SMB Success Kit with setup checklists, onboarding emails, and training templates.
Microsoft 365 Copilot Skilling Center — free learning paths, demo videos, and on-demand webinars covering Copilot basics through to extending it across your organisation.
Microsoft Learn: Prepare Your Organization for Microsoft 365 Copilot — the official self-paced path for whoever manages your IT, covering security, compliance, and rollout prerequisites.
Anthropic — Learn Claude & AI Fluency
Anthropic Academy — free, self-paced courses from the makers of Claude, with completion certificates. Start with Claude 101 and the AI Fluency track if you're non-technical; developers can progress to the Claude API and Claude Code courses.
Australian Cyber Security Centre — Protect Your Business
Small Business Cyber Security Guide — the Australian Government's plain-English guide to the security measures every small business should have in place, starting with multi-factor authentication, updates, and backups.
Small Business Cloud Security Guides — the ACSC's Essential Eight strategies applied step by step to Microsoft 365 environments, written for businesses without in-house security teams.
Get the latest IT & AI insights
Join over 5,000 SMB owners receiving our weekly newsletter on tech trends, security alerts, and AI automation tips.
We respect your privacy. Unsubscribe at any time.
