From storing your data to managing devices – and everything in between – SMEs invest a great deal of time and money into technology.

In fact, according to the International Data Corporation (IDC), SMEs will likely spend over $898 billion on IT hardware, software and services in 2020, rising from about $758 billion in 2016.

Technology is one of the essential building blocks of a modern organisation. Turning to trusted experts and outsourcing technical support is an excellent strategy for ensuring technology works for your business, not against it.

Why choose managed services?

At LOOKUP, we strive to eliminate the hassle that can come with IT for our clients. By leveraging our learning and expertise, we work to provide businesses with simple, well-executed solutions that address their needs, no matter how large or small.

Our IT Managed Services division provides reliable monitoring and maintenance of your system while planning for future projects and developments. With a dedicated team of Level 1, 2 and 3 technicians, the division can cater to a wide range of objectives within a business.

You might be hesitant about outsourcing your business IT, which is why we work in tandem with your organisation. We strive to understand the way your business operates and what your goals are, that way we can manage and implement them from an IT perspective. With LOOKUP, we want to make our team part of your team.
These are just some of the areas where LOOKUP can help with small to medium business IT support.

Managed Services Collaborate
Server Technology

It’s no surprise that the cloud is one of the most transformative technologies to emerge this century. For everything from data storage to business operations software, organisations in all industries are exploring their options in the cloud. At the same time, many organisations want to keep their server architecture on-site.

Whether your organisation favours cloud or on-premise servers, our team is ready to provide the support necessary to perform the tasks you want, within a budget that works for you. If your business is poised for growth, we can help ensure that any solutions are scalable and ready to expand as your company does.

Many of our customers benefit from our ability to provide a hybrid server solution, which has the benefit of both speed through on premise and the redundancy and mobility of cloud.

According to RightScale’s 2016 State of the Cloud report, the biggest challenge for companies looking to the cloud is a lack of expertise and resources. With our team, that’s no longer an obstacle. Whatever server solution you choose, we can work in the background to keep your servers running at full capacity around the clock.

Managed Services Collaborate Laptop
Going Mobile

Work doesn’t just happen in the office; thanks to the latest devices, it can be done anywhere with a network connection. According to Deloitte Access Economics, the rise in mobile technology has brought significant benefits to the Australian economy – $43 billion through increased productivity and workforce participation.

Laptops, tablets, desktops and mobile devices are helping workers be more productive, but organisations need to make sure that their hardware is suited to their needs. These devices are an essential part of your business, and we can lend our expertise to making sure you get the most out of them.

Our team researches and tests the latest devices, so we can help provide expert advice on getting the right tools for the job. We can also keep your hardware maintained and secure through regular service to make sure you never miss a security patch or the latest update.

Help Desk Team
Going the extra mile

At LOOKUP, we want to keep IT simple. Our full-time helpdesk support means that we’re here to help your business when you need us; we’re ready to answer the call seven days a week from 9:00 am. to 9:00 pm. We also provide tailored service agreements for small businesses, with options for onsite and remote support services.

Give us a call at 300 553 559, and you’ll have a whole team of technical experts ready to resolve your issue, no matter how big or small. Our mission is to make sure you don’t have to grapple with complex technology issues – just simple small business IT.

Want to learn more about what LOOKUP can do for your business as an IT managed services provider? Just let us know, and we can get in touch to arrange a personal meeting or send you an information package with more details.

Managed Services Software

No matter their size, organisations rely on a several pieces of software in day-to-day operations. When you outsource small business IT support to LOOKUP, we can manage installations and updates, ensuring that the software you need is up and ready to go.

With our Software Suites, and cloud-based technology, we can help give you the ability to work how you want, when you want. When it comes to software support, LOOKUP helps your team work smarter, not harder.

Consulting on larger projects is also a speciality. We can not only offer years of experience and expertise but we’ll ensure that the right solution is created for your needs, no box products allowed, and designed to suit your budget. We’ll talk about ROI, allowance for future plans, how the technology can be managed and what it means for your business.

One Point of Contact for your Consolidated Services

Help Desk access for Full Control

9am-9pm 7 Days a Week Support Available

Custom Crafted Services and Solutions


If you have questions or need more information on how Managed Services can affect benefits on your business, let us contact you and arrange a personal meeting or info package.

CALL US NOW: 1300 553 559


of organisations agree Managed services enable IT to better meet the requirements.

of organisations recommend Managed services for their incorporated cloud-based business services.

of IT budgets are spent on operations and maintenance.

of organisations that switched to Managed services claim reductions to expenditures by 50% or more.

of IT managers lack confidence in their companies’ ability to detect problems.

of organisations that switched to Managed services have done so to simplify network and IT operations.